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FAQ Category: <span>General Questions</span>

Why don’t I just get an retrofit assessor to tell me what to do, why do I need Shared Works?

Why don’t I just get an retrofit assessor to tell me what to do, why do I need Shared Works?

A retrofit assessor plays a vital role: they assess your home and recommend improvements. But Shared Works goes a step further. It gives you a...
July 15, 2025 • By Louis Daillencourt • 1 min read
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What are retrofit programmes like ECO, GBIS, and Warm Homes?

What are retrofit programmes like ECO, GBIS, and Warm Homes?

Retrofit programmes are government-funded (someone, utility-funded) schemes that help households improve the energy efficiency of their homes, things like insulation, heating upgrades, or ventilation improvements....
July 15, 2025 • By Louis Daillencourt • 1 min read
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What is Novoville’s relationship with Scene?

What is Novoville’s relationship with Scene?

Novoville and Scene are two separate organisations working together to improve how retrofit projects are delivered. Scene brings expertise in building energy modelling and carbon...
July 15, 2025 • By Louis Daillencourt • 1 min read
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What is the difference between Shared Works and Shared Repairs?

What is the difference between Shared Works and Shared Repairs?

Shared Repairs and Shared Works are two separate services from Novoville. Shared Repairs is designed for owners of flats in Scotland who need to organise...
July 15, 2025 • By Louis Daillencourt • 1 min read
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How much does it cost?

How much does it cost?

There is no cost for residents to use Shared Works. If you're applying for a government-funded scheme like ECO4, GBIS or Warm Homes, the platform...
July 15, 2025 • By Louis Daillencourt • 1 min read
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Do I need to install anything?

Do I need to install anything?

No. Shared Works runs in your web browser. There’s nothing to install, just log in from any device.
July 15, 2025 • By Louis Daillencourt • 1 min read
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I’m a contractor or assessor. How do I use Shared Works?

I’m a contractor or assessor. How do I use Shared Works?

You can register as a "company" on Shared Works, and you will then be associated with the correct local authority, and programme. Once logged in,...
July 15, 2025 • By Louis Daillencourt • 1 min read
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I’m a resident. Why have I been invited to use Shared Works?

I’m a resident. Why have I been invited to use Shared Works?

You’ve likely applied for help with energy upgrades, such as through ECO, GBIS, or the Warm Homes programmes. Shared Works is where you can upload...
July 15, 2025 • By Louis Daillencourt • 1 min read
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Who are Novoville and what do they have to do with Shared Works?

Who are Novoville and what do they have to do with Shared Works?

Novoville is the company behind Shared Works. We build digital tools that help councils and communities run essential services more effectively. Shared Works is one...
July 15, 2025 • By Louis Daillencourt • 1 min read
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What is Shared Works’ relationship with my local authority?

What is Shared Works’ relationship with my local authority?

Shared Works is used (and most of the time, procured) by your local authority to help manage retrofit and energy upgrade programmes. We work in...
July 7, 2025 • By admin • 1 min read
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